Victim Services as a core program of the YWCA is about compassion, help and hope. Some who reach out for help are victims of domestic abuse, sexual violence or emotional abuse. Many have children who are also victims. Many others have become homeless, which is often connected to living in an environment of abuse, and they need help transitioning to a new start.

Victim Services consists of the Shelter for Abused and Homeless Women and Children, Rape Crisis program, professional counseling for victims, and the new Bliss Manor Transitional Housing program. If you are a victim in need of immediate assistance, call our 24-hour hotline at 816-232-1225 or 1-800-653-1477.

Many victims come to our shelter after accessing our 24-hour crisis hotline, staffed by trained Shelter employees. Once the victim begins staying at the Shelter, we provide case management and personal advocacy, court advocacy, specialized children’s programs, support groups, life-skills groups, referrals to other services, and individual therapy – all at no charge. Victims who choose not to stay at the Shelter, or have moved from the Shelter into other housing, are also welcome to access our support groups and individual therapy services at no charge.

View the Victim Services Brochure to better understand how we can help.

Want to know more about how we help women? Visit our Frequently Asked Questions page for more information.

Did you know?

1. 56 Victims were served in 2013, with 572 hours of advocacy and 36 hospital advocacy calls responded to.
2. Victim Services staff and volunteers answered 1,055 calls to our 24-hour crisis hotline last year.
3. 24-hour emergency, protective shelter and support services were provided to 292  woman and 259 children escaping domestic violence or sexual violence and/or homelessness in 2012.
4. Free professional counseling services were provided to 166 abused women and men.
5. Our Sexual Violence Victim Advocate served 45 victims of sexual violence last year.
6. Trained volunteers provided 3,715 hours of services in 2012.
7. YWCA collaborated with MWSU to implement a Sexual Violence Primary Prevention Program on campus. Staff provided 108 presentations to 2,742 students & faculty.

“I am grateful there are places and people available for those in need.
~ YWCA Client, 2013
“I was very comfortable here. I did not have to look over my shoulder and be afraid of being attacked.”
~ YWCA Client, 2013
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