Victim Services as a core program of the YWCA is about compassion, help and hope. Some who reach out for help are victims of domestic abuse, sexual violence or emotional abuse. Many have children who are also victims. Many others have become homeless, which is often connected to living in an environment of abuse, and they need help transitioning to a new start.

As guest speaker and Grammy Award winning singer-songwriter Melissa Manchester shared at the 2015 YWCA Women of Excellence Awards Luncheon,
“Now your YWCA shelters homeless or abused women and children to begin restoring their brokenness, and that begins the song of faith,
You help with long-term housing solutions for survivors, that awakens the song of dignity; 
You provide crisis care for victims of rape and abuse, that is the first line in a song about compassion.”   – Melissa Manchester, June 18, 2015 

Victim Services consists of the Shelter for Abused and Homeless Women and Children, Rape Crisis program, professional counseling for victims, and the Bliss Manor Housing Program. If you are a victim in need of immediate assistance, call our 24-hour hotline at 816-232-1225 or 1-800-653-1477.

Many victims come to our shelter after accessing our 24-hour crisis hotline, staffed by trained Shelter employees. Once the victim begins staying at the Shelter, we provide case management and personal advocacy, court advocacy, specialized children’s programs, support groups, life-skills groups, referrals to other services, and individual therapy – all at no charge. Victims who choose not to stay at the Shelter, or have moved from the Shelter into other housing, are also welcome to access our support groups and individual therapy services at no charge.

View the Victim Services Brochure to better understand how we can help.

Want to know more about how we help women? Visit our Frequently Asked Questions page for more information.

Did you know?

1. 373 women and children were sheltered for an average of 47 nights (105% occupancy).
2. 193 support and education group sessions were held for adults and 170 for children.
3. 3,031 hours of case management were provided.
4. 87% of women improved their safety strategies knowledge.
5. 1,293 professional counseling sessions were provided to 216 individuals.
6. 56 sexual assault victims were assisted through 519 hours of advocacy.

“I am grateful there are places and people available for those in need.
~ YWCA Client
“I was very comfortable here. I did not have to look over my shoulder and be afraid of being attacked.”
~ YWCA Client
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