Victim Services as a core program of the YWCA is about compassion, help and hope. Some who reach out for help are victims of domestic abuse, sexual violence or emotional abuse. Many have children who are also victims. Many others have become homeless, which is often connected to living in an environment of abuse, and they need help transitioning to a new start. View our new video below for a behind-the-scenes look at the Shelter!

Victim Services consists of the Shelter for Abused and Homeless Women and Children, Rape Crisis program, professional counseling for victims, and the Bliss Manor Housing Program. If you are a victim in need of immediate assistance, call our 24-hour hotline at 816-232-1225 or 1-800-653-1477.

Many victims come to our shelter after accessing our 24-hour crisis hotline, staffed by trained Shelter employees. Once the victim begins staying at the Shelter, we provide case management and personal advocacy, court advocacy, specialized children’s programs, support groups, life-skills groups, referrals to other services, and individual therapy – all at no charge. Victims who choose not to stay at the Shelter, or have moved from the Shelter into other housing, are also welcome to access our support groups and individual therapy services at no charge.

Outreach Services
Counseling Services

View the Victim Services Brochure to better understand how we can help.

Want to know more about how we help women? Visit our Frequently Asked Questions page for more information.

Oprah said, “So I want all the girls watching here, now, to know that a new day is on the horizon! And when that new day finally dawns, it will be because of a lot of magnificent women, many of whom are right here in this room tonight, and some pretty phenomenal men, fighting hard to make sure that they become the leaders who take us to the time when nobody ever has to say ‘Me too’ again.” Be inspired by her speech. Watch the entire thing here.

Did you know? In 2017,

1. 229 women and 185 children were sheltered for an average of 46 people per day (over 100% occupancy).
2. 79 support and life skills group sessions were held for adults and 104 for children.
3. 2,421 hours of case management were provided.
4. 90% of residents improved their safety strategies knowledge.
5. 1,769 professional therapy sessions were provided.
6. As a result of counseling services, 97% of participants reported that they felt more hopeful about the future.

Through These Doors:  View our video below to see a snapshot view into the YWCA Shelter. 

“I am grateful there are places and people available for those in need.
~ YWCA Client
“I was very comfortable here. I did not have to look over my shoulder and be afraid of being attacked.”
~ YWCA Client

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